The customer has the right to exchange products of equal value, provided that they have not been used or processed, within 14 calendar days of receipt, assuming the shipping costs for returning the products to the company and informing it of the new products he wants, if they are available. The customer has the right to withdraw, provided that the product packaging has not been opened, within 14 calendar days of receipt, returning the product in its original condition at his own expense and sending the relevant declaration.
Limitations & Disclaimer
In the event that a product is damaged or destroyed during transport, the company undertakes to replace it, provided that the transport was carried out by the company’s own personnel. When the transport is carried out by an independent transport company, the store is not responsible. For the best execution of the order, please check the package before receiving it, for any damage or destruction. In cases of changes and returns, the company responds within 21 calendar days of receipt of the products.